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ADA Information

The City of Delray Beach is proud of its diversity and is always interested in working on ways to make the City an even better place to live, work, and visit.  The City is proactive in making its programs and services accessible for all of its citizens and visitors.

The City is in the process of developing their ADA Transition Plan, which is anticipated to be approved by City Commission in early 2018.  Once approved by City Commission, a copy of the ADA Transition Plan will be available for public review.

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Delray Beach will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The City of Delray Beach does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The City of Delray Beach will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in The City of Delray Beach’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Delray Beach will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the City of Delray Beach offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Delray Beach, should contact the office of the ADA Coordinator, soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Delray Beach to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City of Delray Beach is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City of Delray Beach will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Jennifer E. Costello
City of Delray Beach ADA Coordinator
100 NW 1st Avenue
Delray Beach, FL 33444
(561) 243-7203 x 7135
1-800-955-8770 Florida Relay Service Number (VOICE)


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